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Frequently Asked Questions

QHow soon prior to my appointment should I arrive?

Arriving five to ten minutes prior to appointment time would be adequate to complete paperwork, including any address or insurance changes, as well as a health history update. Patients can also complete paperwork online by clicking here.

QWill you file my insurance?

As long as your insurance policy allows you to go to any office of your choice, we can file your insurance claim. You are responsible for your anticipated portion, such as deductible or co-pay, at the time of your appointment. If your insurance company does not pay the anticipated portion, or does not pay in a reasonable amount of time, you will be responsible for the balance.

QDoes Dr. Walker participate with my insurance plan?

At this time Dr. Walker is an “in-network” provider with BCBS of NC, Delta Dental Premier, and Humana.

QWhat if I need to change an appointment?

Please call our office no less than 24 hours prior to your scheduled appointment time if you should need to cancel or reschedule.

QCan I have dental treatment after my recent medical procedure?

If you are receiving dental treatment and have a heart murmur, mitral-valve prolapse, or any replaced heart valves or joints; the American Heart Association does mandate an antibiotic be taken one hour prior to receiving dental treatment. Please make us aware of any changes to your health prior to your dental treatment in case these precautions apply to you.

QCan I make payments?

Payment is expected at the time services are rendered (minus any estimated insurance portion). If your treatment will take multiple appointments, then we will schedule your payments over the course of those appointments. If you would like to make long-term monthly payments, we have a 12-month no interest plan offered through Wells Fargo. Click the apply monthly payment plan button below.
We also accept Visa, MC, AMEX, and Discover.

QWhere can I review your office's HIPAA Notice of Privacy Practices?

You can read it here.